Privacy Policy

This Privacy Policy describes how LANDIEL ("Company," "we," "us," or "our") collects, uses, and protects information you provide when using Pivotly. We are committed to protecting your privacy and handling your data with transparency and care.

1. Information We Collect

We collect the following types of information:

Information You Provide Directly

• Full name, email address, and phone number submitted through our contact form
• Resume and career history provided during onboarding
• Shared email address used for application submissions
• Plan selection and coaching package preferences
• Messages and communications sent to us
• Payment information processed through Stripe (we do not store card details)

Information Collected Automatically

• Basic web analytics — pages visited, time on site, referring pages
• Device type and browser information
• IP address for security and fraud prevention purposes

2. How We Use Your Information

We use your information to:

• Set up and manage your Pivotly account
• Submit job applications on your behalf as instructed
• Process payments through Stripe
• Communicate with you about your account and applications
• Respond to your inquiries and support requests
• Improve our service and user experience
• Comply with legal obligations

3. How We Share Your Information

We only share your information in the following limited circumstances:

• Stripe — payment processing. Stripe's privacy policy governs their handling of your payment data.
• Hosting providers — your data is stored on secure servers. Our hosting provider does not have access to your personal information.
• Legal requirements — if required by law, court order, or government authority.
• Business transfer — if LANDIEL is acquired or merges, your data may transfer to the new entity under the same privacy protections.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you cancel your account, we retain your data for 90 days before permanent deletion, in case you wish to reactivate. You may request immediate deletion by contacting us at landiel@landiel.com.

5. Your Rights

Under Washington State law and applicable privacy regulations, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications
• Data portability — receive your data in a machine-readable format

To exercise any of these rights, contact us at landiel@landiel.com. We will respond within 30 days.

6. Data Security

We implement industry-standard security measures to protect your personal information including encrypted data transmission, secure server storage, and limited access controls. No method of transmission over the internet is 100% secure, but we take all reasonable precautions to protect your data.

7. Cookies

Pivotly uses minimal cookies necessary for the site to function properly. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings without affecting your ability to use our service.

8. Third Party Links

Our blog section displays content from third party sources including TechCrunch, Wired, MIT Technology Review, The Verge, and Fast Company. When you click through to these sources, their own privacy policies apply. We are not responsible for the privacy practices of third party websites.

9. Children's Privacy

Pivotly serves users of all ages including teens with parental consent. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child under 13 has submitted information without consent, contact us immediately at landiel@landiel.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on our website. Continued use of Pivotly after changes constitutes acceptance of the updated policy.

11. Contact

For privacy questions or to exercise your rights, contact us at landiel@landiel.com. We respond to all privacy inquiries within 30 days.